MELINOA / LEGAL

Privacy Policy

English translation for convenience. The German version is the legally binding original.

Privacy Policy

1. General Information
The protection of your personal data is important to us. Below, we inform you about which personal data is processed when visiting this website and using our services.

Personal data is all data with which you can be personally identified. The processing of personal data occurs in particular in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection regulations.

2. Controller
The controller responsible for data processing on this website is:

Haris Mahmutovic
c/o IP-Management #11861
Ludwig-Erhard-Straße 18
20459 Hamburg
Germany

Email: support@getmelinoa.com

3. Hosting and Provision of the Website – Framer
This website was created with Framer and is provided via services from Framer.

The provider is:

Framer B.V.
Rozengracht 207B
1016 LZ Amsterdam
Netherlands

When accessing the website, technically necessary data may be processed that is required for the provision, stability, and security of the website. This may include, in particular, technical connection and access data.

Processing occurs, where applicable, on the basis of Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure, stable, and technically error-free provision of our website.

Further information on data processing by Framer can be found in Framer’s privacy information.

4. Framer Analytics
We use the website statistics “Framer Analytics” integrated into Framer to obtain basic information about the use of our website, such as page views and visitor numbers.

According to Framer, Framer Analytics does not use cookies or persistent identifiers for this purpose. To determine daily unique visitors, technical information such as IP address and User-Agent is hashed with a value that changes daily. Framer states that the analysis data provided in this process does not allow for the identification of individual visitors.

The use serves our legitimate interest in understanding the use and performance of our website and improving our offerings.

The legal basis, insofar as personal data is processed, is Art. 6(1)(f) GDPR.

5. Cookies and Similar Technologies
We currently do not use our own analysis or marketing services such as Google Analytics, Meta Pixel, or TikTok Pixel on this website.

Insofar as Framer uses technically necessary functions or technologies to provide the website, this occurs within the scope of the technically necessary operation of the website.

Should additional services that require consent be used in the future, the corresponding privacy information and, if necessary, consent mechanisms will be adjusted.

6. Purchase of our Digital Product / Lemon Squeezy
On our website, you can use corresponding buttons to navigate to an external checkout by Lemon Squeezy, through which our digital product can be purchased.

Lemon Squeezy is operated by Sold through Link, LLC f/k/a Lemon Squeezy LLC, USA.

Lemon Squeezy acts as the Merchant of Record for sales processed via the platform. The actual ordering and payment process takes place on the checkout page provided by Lemon Squeezy.

When you access the checkout and perform a purchase there, Lemon Squeezy processes the data required for handling the transaction. This may include, in particular, name, email address, billing information, payment information, as well as technical and transaction-related data.

The processing of this data by Lemon Squeezy occurs according to the privacy policies applicable to Lemon Squeezy. When using the external checkout, Lemon Squeezy’s privacy information additionally applies.

Insofar as we receive access to customer and order data in connection with orders and process this for the provision of our product, customer support, or the processing of inquiries, processing occurs in particular for the fulfillment of the contractual relationship or the implementation of pre-contractual measures according to Art. 6(1)(b) GDPR as well as, where necessary, due to legal obligations according to Art. 6(1)(c) GDPR.

Data received during a purchase is not used for advertising beyond this without the required legal basis.

7. Contact via Email
If you contact us via email, we process the data you transmit, in particular your email address and the content of your message, in order to process and answer your inquiry.

Insofar as your inquiry is related to a contract or a potential contract, processing occurs on the basis of Art. 6(1)(b) GDPR. In other cases, processing occurs on the basis of our legitimate interest in handling inquiries according to Art. 6(1)(f) GDPR.

The data will only be stored as long as is necessary for processing the inquiry or as required by legal retention obligations.

8. Instagram
We maintain a presence on Instagram.

The provider for users in the European Union is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

If you visit our Instagram presence or interact with our content there, Meta may process personal data. This may include, for example, your IP address, device information, as well as information about your interactions with our content.

We have only limited influence on the type and scope of data processing by Meta. Further information can be found in the privacy information of Instagram or Meta.

Insofar as we process personal data ourselves via our Instagram presence, for example if you send us a message, this occurs for the purpose of processing your inquiry on the basis of Art. 6(1)(b) or (f) GDPR.

9. TikTok
We maintain a presence on TikTok.

The provider for users in the European Economic Area is, in particular, TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland.

If you visit our TikTok presence or interact with our content, TikTok may process personal data. This may include, for example, IP address, device information, usage data, and information about interactions such as views, likes, or comments.

We have only limited influence on the independent data processing by TikTok. Further information on this can be found in TikTok’s privacy information.

Insofar as we process personal data ourselves, for example if you contact us via TikTok, this occurs for the purpose of processing your inquiry on the basis of Art. 6(1)(b) or (f) GDPR.

10. External Links and Social Media Links
Our website may contain links to external websites and platforms, for example to Lemon Squeezy, Instagram, or TikTok.

Data transmission to the respective provider through the mere existence of a normal link does not generally occur. If you click on such a link, you leave our website and access the offer of the respective third-party provider. From this point on, the respective provider may process personal data according to its own privacy policies.

11. Imprint Privacy Protection / IP-Management
We use the services of IMPRESSUM-PRIVATSCHUTZ GmbH, Ludwig-Erhard-Str. 18, 20459 Hamburg, for our business and postal address.

In the course of receiving and forwarding mail addressed to us, personal data may be processed.

Processing occurs, where applicable, on the basis of Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure handling of our business mail and the protection of our private address.

Where necessary, corresponding data protection agreements are in place with the provider.

12. Disclosure of Personal Data
Personal data is only disclosed to third parties if this is necessary for the provision of our services, if there is a legal obligation, if you have consented, or if another legal basis permits the disclosure.

Insofar as service providers process personal data on our behalf, the data protection requirements for order processing are observed.

When personal data is transmitted outside the European Economic Area, suitable guarantees according to Art. 44 et seq. GDPR are observed, where necessary.

13. Storage Duration
We store personal data only as long as is necessary for the respective processing purpose.

Furthermore, data may be stored if legal retention obligations exist or if the data is required for the establishment, exercise, or defense of legal claims.

After the respective purpose has ceased and statutory retention periods have expired, the data will be deleted, provided there is no other legal basis for storage.

14. Data Security
We take appropriate technical and organizational measures to protect personal data from loss, manipulation, and unauthorized access.

Our website is transmitted in an encrypted manner via HTTPS.

15. Your Rights
In accordance with legal requirements, you have, in particular, the following rights:

- Right of access according to Art. 15 GDPR
- Right to rectification according to Art. 16 GDPR
- Right to erasure according to Art. 17 GDPR
- Right to restriction of processing according to Art. 18 GDPR
- Right to data portability according to Art. 20 GDPR
- Right to object according to Art. 21 GDPR
- Right to withdraw consent according to Art. 7(3) GDPR

The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

You also have the right under Art. 77 GDPR to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates data protection law.

16. Changes to this Privacy Policy
We reserve the right to adapt this privacy policy if our website, the services used, or legal requirements change.

Status: September 2026

MELINOA

Support: support@getmelinoa.com